Carpet Source USA Reseñas y Opiniones

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John Demon

Su Opinión Importa
02/04/2025

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Bad customer service
Been 2 weeks since I got my carpet installed...it was one of the worst experience I've ever had...carpet is good but the installation was a mess carpet source had no idea what their installers are doing...they came to my house and asked if I had any carpet stripes..why would I have any. It was just an excuse to leave saying they need materials ..but they went to finish another job...he left his helper and the helper said he went to finish a different job...they showed up at 930 and didn't finish till 7 that night...then the installers started to sell me his services..for other projects...I was like you can't do carpet why would I hire you for anything else...I spent over 2000 dollars for a crappy experience...I will never recommend carpet source to anyone

Respuesta del propietario

08/05/2025

Respuesta por
Don Lovato
Owner Hello Mr. Damon,

I understand you’re unhappy with the situation, but also understand that you’ve been very tired since you haven’t been able to sleep since moving into the property because of all the noise.

I’m not accusing you of being sleep deprived, but the last time I spoke to you, you said you were extremely irritated due to not sleeping.

My perspective is a little bit different, we had our Installer spread thin that day because you needed it done ASAP so that you can start getting some sleep. We made the mistake of sending him out there without enough tack strip to do the work, so he had to go to our supply house and get some more. They ran out so we had to go to a different supply house and they had us running all over town looking for it.

He gets paid extra when he works overtime, and we don’t mind paying it if he does a great job and he did. The thing that’s upsetting you mostly is that they stayed until 7 PM, which is two hours after we close or go home. We see it as he went above and beyond and got the work done. You mentioned to me that you needed other work done, or Installer was simply offering that we as a company could do that hard surface laminate flooring for you since your parents brought it up.

I know that they were there just to open the door and observe, but they did mention it, and the installers were just offering our services since I hadn’t mentioned it to you at all.

I apologize that we came across differently than you expected, I hope you’re getting sleep now and that you continue to have a great experience with that beautiful new carpet we put in for you.

All the best,

Don Lovato
President,
Carpet Source USA

Dolores T. Gavaldon

Su Opinión Importa
04/10/2023

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Satisfied Customer!
My daughters and I had a great experience with Carpet Source recently.
Don came to our home and was friendly, professional, and very personable. He exudes honesty and competence and gave us as good assessment and reasonable estimate.
Eppie kept in touch, letting us know the process, step by step, all the way to completion.
We used Carpet Source a few years ago and will definitely call on them again and again. They do not disappoint.
We highly recommend Carpet Source for high quality product, reasonable estimates and excellent customer service.

D.T. Gavaldon

Kris Jones

Su Opinión Importa
08/03/2023

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Great experience and service
My wife and I met with Don Lovato (owner of Carpet Source) and he took the time to look at our house and help us determine what we were looking for in carpet. Don was so knowledgeable and informative. He worked with us on keeping within our budget as well. We decided on a Triexta carpet and set up the installation. Don sent out his team of installers, Andrew, Martin and Patrick and they were wonderful. They came on time and got to work right away and did a fantastic job. Thanks so much Carpet Source for a job well done! Kris and Carolyn Jones.

Margaret Currier

Su Opinión Importa
30/11/2021

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The best choice in town!
I just wanted to thank Carpet Source for a fantastic job from start to finish on our tile project ! We are so pleased with the finished results. From sales to installation, it was a positive experience. We needed tile installed quickly to move in our furniture, and Carpet Source made sure to make it happen. We changed direction in our tile choice and they were so patient and helpful throughout. Their proactive approach got the job done even sooner than we expected. Great company; you cannot go wrong choosing Carpet Source for your flooring needs.

Deanna Talley

Su Opinión Importa
18/08/2021

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Beautiful tile work
After our new-to-us house flooded, we decided to replace all flooring with wood-look plank porcelain tile. It looks beautiful. The tiler and his assistant had to replace some tiles that were not laid correctly, and now it looks beautiful. Many compliments on the floor choice and excellent work from other repair teams working on the reconstruction!

Fotos

Deanna Talley's picture of C...

Patti Schmidt

Google
08/04/2025

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We have several homes here in Albuquerque. We have used CarpetSource for our carpeting and tile floors for several years. Don Lovato and his employees are fast, courteous and reliable. The carpeting and tile is great quality. We highly recommend CarpetSource for all your flooring needs.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Hi Patti, thanks so much for sharing your experience! I'm so happy the carpet, hardwood floors, luxury vinyl flooring (LVP) have held up so well in all of your homes. We really enjoyed working for you and Bud; my teams have enjoyed working together as well. Let us know if you have any more help, we are here to help. Don Lovato President Carpet Source USA

Katrinka Sullivan

Google
01/03/2025

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It's a rare occurrence in this day and age to have an experience with a company from start to finish that is nothing less than excellent. I didn't have to drive around visiting different flooring places because I told Don I wanted luxury vinyl and he brought samples to my house. I selected Honey Oak for my 1950's home and Don agreed it was a great choice. Andrew and Martin were the installers and you'd be hard pressed to find anyone better or harder working as they were. Andrew called me to let me know when they would arrive at my home to start the job. He was professional, polite and well spoken. Once they arrived Monday morning 7:45 AM they worked hard , efficiently and did an excellent job. I greatly appreciated the fact they were trustworthy and respectful of my property. My floors couldn't have been more perfect if they'd been in a new home. Thank you Don Thank you Andrew and Martin It was a pleasure doing business with you all. I'm including pictures of the process and a short video of the finished floor.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Hi Katrinka, I love it when our clients are happy, thank you so much for your kind words and beautiful review! Andrew and Martin also commented on how pleasant and kind you were, and that they'd do work for you anytime. I appreciate you taking to time to share your experience, and video and photos . Let me know if there's anything else we can do to help, and we will jump right on the opportunity. Thanks again! Don Lovato President Carpet Source USA

Danae Lopez

Google
29/01/2025

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These people are absolutely amazing- absolute stars. I had a horrible nightmare with another place trying to get carpet in after my place got flooded and the nightmare carpet place abandoned us at literally the last minute. So, I called Carpet Source. They literally came in last minute and saved the day. Came to our place, showed us samples, went over our place, told us everything- both good and bad - that needed to be done, which was all I wanted. Not like the other place that kept adding random things like $100 here to scoot over your bed, $100 there to unplug your lamp??? Meanwhile, Carpet Source is fantastic. They are reasonably priced, they specialize in this field so they know what they are doing, their customer service is spectacular in that they both check in on you and they are honest with you. Skip the big box places - they are nightmares. My place before that abandoned me in the dead of day was Home Depot. Run from them. Just cut out stress and wasted time. Come to Carpet Source.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Hello Danae, thanks so much for your beautiful review and kind words! You and Fabian were so great to work with, the installers really liked the way you treated them and they spoke highly of you. Thank you for the business, let us know if there's anything more we can do to support you. Don Lovato President Carpet Source USA

Jerome Rethmel

Google
29/12/2024

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Don, I would like to thank you for the beautiful work and amazing experience we had from The Carpet Source. Your installer must be the best installer in the state! I am the owner of a roofing and stucco company, and I understand the importance of good clean work with great customer service, and you delivered both. The project was not small, from removing our upstairs builder grade carpet that was in terrible shape in our 7-year-old home, removing the base boards, sanding down the high spots in the wood and pouring floor level to ensure the floating wood floor would tie together beautifully. We found out the stairs were OSB (plywood) and not 2" by 10" so the installer reinforced all 16 steps with 2 landings to ensure proper installation. Besides the carpet starting to wear out, my wife started suffering from a chronic cough about 8 months ago and she was miserable! The doctors could not figure out what was wrong so out of desperation we thought maybe the dust, dirt and deterioration of the carpet was the culprit. We called the Carpet Source and Don Lovato came out and helped us choose a great product to replace the cheap carpet we had and now that the job is complete my wife has not coughed nor needed the nebulizer since! The results where instant Thank you Don! We will forever be grateful!

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Jerome and Macrina, Thank you so much for your kind words and beautiful review! We truly enjoyed working with you. It's easy to go the extra mile when clients are as reasonable, kind, and engaged as you were. We also appreciate you acknowledging all of our efforts in multiple ways and multiple times. Jorge mentioned how reasonable you were to work with and expressed his gratitude for how you adjusted the furniture around the spaces he was working in. He said it felt like playing Tetris, but it was an effective strategy that made his job much smoother. Once again, we enjoy putting in the extra effort to make clients like you happy. If you ever face any challenges with your floors in the future, please don't hesitate to reach out. We'll send Jorge back out promptly to take care of it for you. Warm regards, Don Lovato President Carpet Source USA

Maria Baca

Google
29/11/2024

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Carpet Source / Don Lovato Owner. This company did an excellent job. The crew arrived on time and they did an exceptional job. I'm very very happy with the service and the product. Thank you Carpet Source.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Thanks so much, Maria! My crew did mention that they enjoyed working for you, thanks for treating them well and for trusting us with your project! Let us know if there are any areas of concern, we will deploy a team immediately to remedy them. All the best, Don Lovato Carpet Source USA

David Catherine Noble

Google
29/10/2024

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Every part of our interaction/experience with CS has been outstanding. Don, the owner is honest, friendly and available. Good pricing. Jorge, assigned to our job, was the best worker we've experienced- on time, friendly, hard working, skilled, meticulous. He knows his craft. The scheduler, Eppie, is also professional and friendly and very responsive. We are nothing short of impressed with the whole of CS operations. Would recommend them to everyone.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Mr. and Mrs. Noble, thank you so much for your kind words! We do strive hard to make sure everyone gets this sort of experience, but getting them to take the time to leave a beautiful review like this is challenging as we are all busy. I completely, agree with you regarding Jorge, he's an incredible craftsman. BTW, It's really funny that we worked at your next-door neighbors house very, very recently, and they didn't even know we were working at yours. Thanks again for leaving us this beautiful review and taking the time to do it. Let us know if there's any challenges you run into, we're always here to deploy a team if we need to go back and take care of anything at all. Don Lovato President, Carpet Source USA

Atalla

Google
29/09/2024

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Went hunting for carpet scraps and these gentlemen were the politest, honest, kindest option in the city. They brought me back in the warehouse, warning about trip hazards so I'd stay safe, and dug around to find me the perfect piece. Their selection and supply looked great. I'm not normally a carpet person, but if I need some, this is where I'll come. It feels a bit hole-in-the-wall, but those are the best kinds of shops anyways. Thanks guys!

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Thank you so much for taking the time to leave us a beautiful review like this, it was a pleasure to serve, let us know if there's anything else we can do!

Ben Curry

Google
29/06/2024

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Don and the rest of the team at Carpet Source do an amazing job. From helping me to pick out the right carpet/flooring through installation, the level of professionalism is outstanding. The installers were thoughtful and courteous, always sure to be careful around my personal items and treat everyone with respect. Carpet Source will always be where I go for flooring needs.

Respuesta del propietario

29/04/2025

Respuesta por
Don Lovato
Owner Ben, thank you so very much for this beautiful review! I didn't see it until now, you're always a pleasure to work with, my entire team always looks forward to working with you because you are very reasonable and easy-going, thanks again, let us know if there's any more we can do to serve!

Deanna Fisher

Google
21/05/2024

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I recently purchased wood floors from Carpet Source and I would give them a higher rating than 5 stars if I could! Don Lovato the owner came to the house to measure and show us flooring samples and he was on time, very knowledgeable, helpful and professional. The flooring showed up on time and the pricing was very competitive! It was convenient to have home service and not have to go to a giant store where I would have become overwhelmed. Don made the process so easy and his staff at his office was very helpful and friendly. I would recommend Carpet Source and will be shopping with them again in the near future.

Henry Servatt

Google
07/05/2024

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This was our second experience with Carpet Source in Albuquerque, and while both were good, I wanted to especially note the service of our installers on this second purchase, a man named David, and his brother, Louie. These two men arrived at our house on day one to do tear-out, and site survey and prep. They arrived on time, went straight to work, treated the slab with a product to stop animal smells, sealed cracks in the slab, and poured leveling compound. The second day they installed laminate flooring, and replaced baseboards. I especially want to mention David's work in quickly solving a problem with a heating/cooling air outlet that had a prior installer stymied due to misfitting of parts by the original house builder. He didn't consider this outside the scope of the job, but just did his work in less than ten minutes, and all is now well. Both men had friendly, easy-going spirits, and were quite pleasant to interact with. A great experience overall. Thank you, Carpet Source, and David and Louie! 😃

Dave Tvedt

Google
06/12/2023

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THE source for all your flooring needs. The experience and professionalism of owner Don Lovato cannot be overstated. Highly recommend Carpet Source to everyone I know.

J Stockton

Google
18/06/2023

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Beginning with our first phn call with Eppy, we had an exceptional experience with Carpet Source. Dillion is a very professional and well informed salesman, with great taste. He helped us make our carpet and flooring selection after listening to our likes, dislikes, and after looking at our home design. The installation crew was meticulous. We just had new drywall and baseboards installed and painted. Andrew and his crew made every effort to avoid damaging the work. This part of our home renovation has been flawless. The best part is, they came to us with the samples and quotes. We never had to go into a showroom or warehouse. The salesman, saw our home first hand. We'll definitely call Carpet Source again when we start our bathroom renovation! (The pictures don't do it justice) ⭐⭐⭐⭐⭐

Fotos

BioOne of Albuquerque & Albuquerque Hoarding

Google
20/02/2023

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Everything about working with this company was smooth and pleasant. Communication with this company was top notch. I greatly appreciate how all my expectations were met even though I could not always be present for each step of the replacement of our carpets. I highly recommend this company also because their pricing was fair and reasonable (I can say so because I compared their prices with a handful of other local companies 😉)

Ron Escudero

Google
08/02/2023

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We were very pleased with our experience with Carpet Source! We had a runner installed on our stairs, and we were not happy with the initial installation, but Carpet Source rectified the situation, much to our satisfaction! Jorge, the installer, did a wonderful job. I would unquestionably recommend this company

Brady Corriere

Google
27/01/2023

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We recently had tile floors installed in 3 bedrooms and a master bedroom closet and we are absolutely thrilled with the outcome! Dillon met with us for an initial consultation and was extremely patient while we looked at a number of alternatives that would best meet our needs, preferences and budget. He met with us in our home with different samples and also at the tile supplier where we eventually dialed-in our final choice. We were able to find something that fit our planned budget and desired look. We then coordinated an install date with Eppie and he was very polite and accommodating. Jason, our installer, is a true craftsman and did an amazing job throughout what was an extensive process. His attention to detail was awesome and he did all he could to keep the worksite as clean as possible throughout the install. Thank you, Jason! We couldn't be more happy with the ultimate outcome, gorgeous! Thank you Carpet Source for your great staff and beautiful products!

L Orlando

Google
24/12/2022

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Don Lovato, Owner, is a friendly, personal guy who knows his business! It was terrific having Don come to the house to show carpet samples and talk about the install. Jason came today and did a stellar job installing and cleaning up. We chose a patterned carpet for the guest room and dressing area. The finished product is lovely and makes the rooms look high class. Don was referred by a friend and we would like to refer him to you if you are reading this review. An exceptional choice all the way around! R&L Orlando

Lynne Orlando

Google
23/12/2022

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Don Lovato, Owner, is a friendly, personal guy who knows his business! It was terrific having Don come to the house to show carpet samples and talk about the install. Jason came today and did a stellar job installing and cleaning up. We chose a patterned carpet for the guest room and dressing area. The finished product is lovely and makes the rooms look high class. Don was referred by a friend and we would like to refer him to you if you are reading this review. An exceptional choice all the way around! R&L Orlando

larry simon

Google
05/05/2022

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Conscientious owner (Don), good value for attractive carpet! Installers did a good and fast job!! My family has used Carpet Source for many, many installations!! Highly recommended.

Dave Friedlander

Google
28/03/2022

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Don Lovato was easy to work with. He helped us make great choices and we're extremely happy with the finished product. There was an unavoidable snag in the process which they handled deftly. That means more than things going perfectly, sometimes. I highly recommend this company!

Ron Shettlesworth

Google
28/01/2022

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We had our home re-carpeted this week by Carpet Source, and we could not be happier. Don, the owner, came to our house to measure, give us an estimate, and offer suggestions. We were able to schedule the installation to meet our schedule. The two installers, David and Gabriel, came at the appointed time, calling ahead to tell us they were on their way. They were both very professional, efficient, and knowledgeable. They did an excellent job and were a joy to be around. We highly recommend this company.

M.S. Currier

Google
19/12/2021

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The best choice in town! I just wanted to thank Carpet Source for a fantastic job from start to finish on our tile project ! We are so pleased with the finished results. From sales to installation, it was a positive experience. We needed tile installed quickly to move in our furniture, and Carpet Source made sure to make it happen. We changed direction in our tile choice and they were so patient and helpful throughout. Their proactive approach got the job done even sooner than we expected. Great company; you cannot go wrong choosing Carpet Source for your flooring needs.

Andrew H.

Customer Lobby
09/12/2021

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Excellent!
I had a great experience with Carpet Source, as everything went smoother than I expected, and I have nothing but good words to say about them! I had just dealt with another flooring place when I interacted with the salesperson from Carpet Source, and from the very beginning, it was a world of difference! Unlike the prior one, this salesperson listened to us and what we wanted, and he gave us a variety of options. He was prepared, which was not our experience with the other company’s salesperson. We went with laminate flooring, which was not something I had even considered until I spoke with the rep from Carpet Source. So of course we said yes, and had them do the installation as well. The three guys that did the work were just so great! They were funny, personable, very polite, and just all around a good team. Everyone from the office to their sales team to their installers were professional, and gave us a fantastic experience. They are the only company I would ever consider if I need more flooring down the road.

Orlando Sanchez

Google
28/09/2021

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Fast, professional, courteous service. Very good pricing. Owner has a very down to earth attitude and made the whole process easy. The lady at the front desk who we talked to first was very pleasant. The installers were skilled and knew what they were doing. Keep it up. You all were the best. Trustworthy company. Thanks for everything!

Respuesta del propietario

29/09/2021

Respuesta por
Don Lovato
Owner Hello Orlando, I have to tell you, you made our week! Thanks so much for your kind words, we really appreciate you and your review. You are a pleasure to work with, all of my team members talked about how pleasant you are, it's truly an honor to help you. Let us know how we can help if things don't look like they should, we will deploys team over immediately to resolve it or at least troubleshoot it. Thanks again, I hope you get many years out of your new flooring, Orlando. All the best, Don Lovato Pres. CarpetSourceUSA

Arny K.

Customer Lobby
23/08/2021

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Impeccable Customer Service!
My first contact with Dillon at Carpet Source was very professional and informative. He answered every question that we had clearly and confidently. He is the reason we chose to go with them for the purchase and install of the carpeting. He never wavered on providing clear and concise answers to every question that we had. The entire experience was impeccable. They honored their word delivering on time with everything they did. The installation was no different, they also were impeccable and honored their word. They had a great attitude and their cleanliness while doing so was fantastic. The carpet looks fantastic! I cannot say enough about how respectful, professional, and honorable each and every person we dealt with was! I referred them to my neighbor who is currently using them for their home. I honestly cannot say enough good things about Carpet Source, bravo! Well done!

Customer Lobby
23/08/2021

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Impeccable Customer Service!
My first contact with Dillon at Carpet Source was very professional and informative. He answered every question that we had clearly and confidently. He is the reason we chose to go with them for the purchase and install of the carpeting. He never wavered on providing clear and concise answers to every question that we had. The entire experience was impeccable. They honored their word delivering on time with everything they did. The installation was no different, they also were impeccable and honored their word. They had a great attitude and their cleanliness while doing so was fantastic. The carpet looks fantastic! I cannot say enough about how respectful, professional, and honorable each and every person we dealt with was! I referred them to my neighbor who is currently using them for their home. I honestly cannot say enough good things about Carpet Source, bravo! Well done!

Patricia R.

Customer Lobby
26/07/2021

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Installation Awesomeness!
This is my second time using Carpet Source. I was referred to them by a friend because I wanted carpeting put in my bedroom. They did such a fantastic job that I called them this second time for additional carpeting. They are first and foremost exceptionally professional. Along with the professionalism, they were warm and friendly. You feel very comfortable speaking with them, and they make it easy to talk to them. The attention to every detail and making sure they know what you want is outstanding, and that is just over the phone! Once you get to the local store this level of service and professionalism doesn’t change, it remains the same throughout. Once the crew came out, they too were very professional, pleasant, fun, and funny. They did an impressive job. From beginning to end this entire experience was outstanding!

Judy K. Katz

Google
15/07/2021

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We are so impressed with Carpet Source and the exceptional knowledge and assistance we received from Dillion in choosing the right luxury vinyl wood plank flooring and color. Eppie in the office was so helpful with scheduling our installation, and we can't say enough good things about Andrew and his team, Martin and DJ who installed our flooring. They were impeccable, professional, and amazingly neat during the installation. We highly recommend this company and the installers!

Respuesta del propietario

16/07/2021

Respuesta por
Don Lovato
Owner Hello Judy! Wow, thank you so very much for your kind words! I'll be sure to share this with my team, they raved about how great you are to work with as well. I hope you get many years of service from your new LVP (luxury vinyl plank), we are here if you need us to be. Eppie will deploy a team to take care of anything you need should they time come. Again, thanks so much for tour trust and your business, hope to see you all again. All the best, Don Lovato Pres. CarpetSourceUSA

Sarah Nunn

Google
10/07/2021

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Carpet source just completed replacing tile and carpet in my home with luxury vinyl plank flooring and installed new baseboards. it took a while to get the product in (not their fault, everything is on backorder), but through the process, they were great at communicating and rescheduling. Epie and Dillion were easy to work with. very accommodating and knowledgeable. and Andrew and his crew did an amazing job on the install. very professional, on time and really exceptional at their craft. I would highly recommend carpet source and we will be calling them again when it's time to update the bedrooms! thank you!

Fotos

Respuesta del propietario

11/07/2021

Respuesta por
Don Lovato
Owner Hello Sarah, thank you so very much for your kind words and beautiful review! I just shared it with my team and they are ecstatic! I'm so happy you got to work with Eppie, Dillon as well as Andrew and team (have to mention Martin & BJ, too), they commented on how pleased you were and how pleasant you are to work with. That is something we really appreciate, it's so nice to work with folks like you. I hope you live your Luxury Vinyl Plank (LVP), tile and carpet as much as we lived working for you! Thanks again, let us know if you have any challenges with any of the new floor coverings and we will gladly deploy a team to accommodate anything you need. Hope to work with you all again, talk more soon. All the best, Don Lovato Pres. CarpetSourceUSA

larry simon

Google
07/07/2021

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Conscientious owner (Don), good value for attractive carpet! Installers did a good (and fast) job, however they appeared to be contractors and left debris everywhere, even outside. I had to re-vacuum after they left as their vacuum didn't pick up many of the carpet fibers from the installation and had to throw away their water bottles and energy drink can that was left as their trash. Mysteriously my broom outside disappeared about the time of the installation, but perhaps someone else took it (?). I recommend Carpet Source but I would want to know more about their installation crew next time.

Bernadette K.

Customer Lobby
22/06/2021

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They go the extra mile for their customers!
We were very impressed with Carpet Source! We had a time frame in which we needed to install new carpet, and the factory was unable to get the carpet that we selected to us within that time frame. Don, the owner of the company, personally came out to our house and helped us pick out an alternative carpet. He even offered us a higher grade carpet at no extra charge. We thought that was awesome! His employees did an excellent installation job for us and overall, this was a great first experience with the company. We would definitely recommend Carpet Source to everyone! They will go the extra mile to take care of their customers! They are very helpful and friendly people!

Sarawut L.

Customer Lobby
02/06/2021

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Great flooring product and great job of installation!
Carpet Source recently installed some new carpeting in my home and they did a very good job. Their installation crew was very professional and they did an excellent job of making sure to leave the area clean and picked up! The carpeting itself was of high quality and it looks great! I was very satisfied with Carpet Source and I highly recommend them to everyone! They are a very professional carpet and flooring company!

Reema N.

Customer Lobby
18/05/2021

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The installation person was great!
Carpet Source recently installed some carpeting for me and they did a good job! The installer was just great! He was friendly and professional and he took a lot of pride in his work. I like my new carpet and I recommend Carpet Source to everyone!

C Borders

Google
29/04/2021

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My wife and I purchased a home and needed to replace the carpets as soon as possible. Every single company we spoke with didn't have carpet in stock and some even on back order. So we tried our luck and called Carpet Source and spoke with Don, who was beyond helpful and meticulously guided us through the tear out and install. Luckily, he had a higher quality product in stock and we were able to install within several weeks. Unfortunately, we were on a time crunch and couldn't wait for his team to do the install otherwise we absolutely would have had them do the work. I highly recommend you give Don a call if you want to replace your carpet. He and his team are very professional, courteous and respectful. Thank you for all of your help, Don!

Respuesta del propietario

30/04/2021

Respuesta por
Don Lovato
Owner Hello Mr Borders, thank you so much for the beautiful review and your kind words! My team and I enjoyed working with you and Lyndsi very much. I wish we could have done the install for you rather than just provide the high end carpet you selected, but the schedule was just way too booked to accommodate yours. Nonetheless, it was great to work with you and Lyndsi, I hope you love the carpet as much as we love helping fine folks such as yourselves. Thanks again and let us know if there are any issues, we will deploy a test to help in any way we can. All the best, Don Lovato Pres. CarpetSourceUSA

Roger Shrouf

Google
09/04/2021

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We are so very, very pleased with our new carpet and the craftsmanship of Andrew and his crew of installers was great! I can't imagine anything they could have done better.

Louis P.

Customer Lobby
24/03/2021

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On Time and Excellent Job!
Carpet Source installed 3,100 square feet of carpet for me, and it looks very good. They did a great job, and I am very pleased. The installers arrived on time and finished in a timely manner. They were professional as well as friendly. I highly recommend them and would not hesitate to use them again.

Tina E.

Customer Lobby
01/03/2021

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They Made An Exceptional First Impression!
Carpet Source replaced carpet for me in my bedroom and my living room. It looks great. I saw the carpet at another place, and I called Don at Carpet Source to see if they sold it. They had it in stock, and he quoted me a very good price to have it installed. It was such an easy process doing business with them. They made it simple and straight forward. The installers were right on time and did an outstanding job. I can honestly say that Don and Carpet Source made an exceptional first impression.

Stephen S.

Customer Lobby
25/01/2021

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My New Carpet Looks Very Good!
I recently purchased carpet from Carpet Source, and they also did the installation. The salesman was pleasant and did a good job assisting me in my choice of carpet. The installers did a very good job installing the carpet; it looks really good. I would use Carpet Source again. My only objection was when I asked them about having two of the remnants sealed, so I could use them as small rugs. I was shocked at the absurd price they quoted me and chose not to have the remnants sealed at the edges.

Latham Winfree

Google
23/01/2021

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Dillon was very committed to making our experience a fruitful oneAnd it was. Great carpet at a competitive price. Thank you.

Jason T.

Customer Lobby
29/12/2020

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Excellent installation crew!
My brother-in-law recommended Carpet Source to us and we are so glad he did. They do really good work. They installed new carpeting in our bedrooms for us and laminate vinyl in the living room, hallway and kitchen. Felix, the crew leader, was excellent! He was very patient and very professional. He made it a point to wear his mask whenever we were around and he made sure that everything was installed exactly how it should be. We really appreciate the job they did, and we highly recommend Carpet Source to everyone!

Gene G.

Customer Lobby
08/12/2020

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Superb Job!
Carpet Source is a great company to do business with. They installed the carpet in my entire house, and it looks excellent. The installation crew was very professional. The crew supervisor, Alex, was superb. He did a great job and was very efficient. I told the owner that I hope he is taking care of Alex because he is a great asset to the company. They all wore masks while they were in my hope and were very pleasant. I recommend them and will use them again.

Amy A.

Customer Lobby
29/10/2020

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Local, Affordable, & Fast!
I found Carpet Source via an online search. They had good reviews of all the others that we called, they were the only ones who didn’t have a minimum purchase amount and they were the only ones that sent someone out to give us an estimate. Terrific response from them all the way around. I had a sample of carpeting from another company and the salesman was able to find that same carpet. They came in with a good price, and we scheduled the installation. The only mixup that we had was scheduling the installer. Somehow they got us scheduled with him at noon when we had 9:00. Everything was taken care of when the office called to remind us of our appointment and we both were able to get on the same page. The installer, however, was already at another job and arrived an hour short of our scheduled appointment. Once arrived the installation went very, very good, and we liked him. He did a fantastic job without dinging anything as my husband had just remodeled this bedroom for our daughter. We absolutely love the finished product, and the prices are very good and their response time is fantastic!

Mario R.

Customer Lobby
12/10/2020

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Happy Customer
Carpet Source removed and installed carpeting in my home. The coordination that they did worked great! I called them, they came out to give me an estimate, I chose the carpeting and the install was scheduled quickly. The installation guy was on time, professional, and he finished removing the old carpeting and installing the new carpet in less time than they had scheduled. I received a call after the install was complete to make certain that I was happy with the finished product, great followup. My carpeting looks great and I will not hesitate to recommend them to anyone wanting carpet installation.

Shirley B.

Customer Lobby
15/09/2020

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Just a little hiccup- the wrong size carpet came in on the day of the install.
Had to wait additional few days before they could install the correct carpet. Overall, this is the 2nd time we have used Carpet Source and expect to use them in the future as well.

Rudy

Google
14/09/2020

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Took a little time but job was completed as promised.

afboros

Google
14/09/2020

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Recently moved from Miami Fl to Albuquerque and had an excellent experience with Carpet Source. Very professional, excellent price and service. Highly recommend. We are thrilled to have found you.

Introducción	High-Quality Carpet & Flooring in Albuquerque NM at the Best Price Without the Hassle!
Descripción	You Will Save Time, Hassle and Keep From Running Around Looking for “The Best Deals“. You Will Get A Customized Quote Based On Your Needs….Whether You’re Are A Homeowner, Landlord or Business Owner. You Will Never Ever Leave Your Home To See The Latest, Most Beautiful Carpet & Floors. Did I mention Affordable?
Actividades principales	Carpet & Rug Dealers, Carpet & Rug Pads, Linings & Accessories, Floor Materials, Flooring Contractors, Rugs
Idiomas hablados	English, Español

Servicios & Productos	Carpeting Flooring
Se aceptan las Tarjetas de crédito	Sí

Días	Abierto desde	Abierto hasta
Lunes	8:00 AM	5:00 PM
Martes	8:00 AM	5:00 PM
Miércoles	8:00 AM	5:00 PM
Jueves	8:00 AM	5:00 PM
Viernes	8:00 AM	5:00 PM
Sábado	9:00 AM	1:00 PM
Domingo	Cerrado