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David Griggs

Su Opinión Importa
27/07/2025

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Sale
Big thanks to Stephen. Clear and straightforward not pushy. Supportive and genuine.

Jaq Hodgson

Su Opinión Importa
11/06/2025

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Jaq - Audi A3 purchase
From finding the car to picking up the car was almost effortless. When i picked the keys up the car was in pristine condition and Jo, the salesman, was helpful throughout the sale and I would hands down recommend this dealership to anyone looking for a hassle free, straightforward sale/purchase. Thank you!

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John Knott

Su Opinión Importa
26/05/2025

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Excellent sales and customer service
Absolutely fantastic experience buying our latest car from this company, Stephen the sales Executive was brilliant going through every detail from documentation to going through every aspect of the car on pick up. Would certainly recommend this company.

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Mick Hewish

Su Opinión Importa
19/05/2025

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Campervan day
Our first experience buying a campervan from Crowthers Campers. Joseph made us feel very welcome, explained clearly the van set up, talked us through and showed us all the internal features. Allowed us to try it out ourselves to ensure we understood how everything worked.

Great experience overall.

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Darren Lamb

Su Opinión Importa
04/05/2025

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Car and camper trade in
Crowther have been great from start to finish. I had a campervan and car to trade in and Joseph could not have been more helpful. The service from start to finish was first class and I wi definitely use them again, this is my second purchase from them and I highly recommend them to anyone. Darren L. Hexham

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Chris Blackett

Su Opinión Importa
15/04/2025

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Top Dealer!
Would just like to thank Crowther car sales for their 100% excellent service! Joseph, the care salesman was a pleasure to buy from and had a great understanding of what the customer wants!

Thanks again!

Ps. The car is AMAZING!

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Aaron Daglish

Su Opinión Importa
11/03/2025

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Excellent
I recently bought an Audi Q3 from here and Steve who sorted it out for me was nothing but helpful. Even with the problem I occurred after it was quickly sorted out.
Thank you!!

Phil Weller

Su Opinión Importa
13/01/2025

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Very happy
Superb customer service, very happy with my purchase of a BMW 730d.
Very easy and pleasurable experience, wiil definitely look at purchasing here again

Melanie Fogg

Su Opinión Importa
17/12/2024

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Returned customer, highly recomend!
Previously bought car from Crowther Lodge Motor Company and returned few years later for second purchase.
Service is always courteous, helpful and friendly.
Would highly recommend.

Sarah Ivison

Su Opinión Importa
08/12/2024

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Friendly and Reliable
Amazing service. Thanks!

Gary Murray

Su Opinión Importa
07/12/2024

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No issues , great service
Great customer service & kept up to date throughout the whole purchase from start to finish .

Thomas Dean Wilson

Su Opinión Importa
21/11/2024

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Friendly and professional
First time I've bought a vehicle from a dealership in 20 years but found it a pleasant and friendly experience.
Helpful as well for an old codger like me - great service!

Gerard Horwood

Su Opinión Importa
08/11/2024

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Excellent service
Bought audi from this dealer this week, excellent service from start to finish, Gary & Steve pleasure to deal with, no pressure sales , vehicle serviced,MOTD and valeted ready for agreed handover time. They also helped and advised me on transfer of private plate.

Jon Day

Su Opinión Importa
17/10/2024

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Highly recommended
I found the car i wanted , within 2 days I was driving away a lovely volvo v40 , great staff , very helpful and went above and beyond to help me purchase the car

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Micky Brown

Su Opinión Importa
13/10/2024

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Great service.
Had a great experience with Crowther. Nothing was to much trouble. By my new motorhome couldn’t have been any easier

Maria Crumley

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
10/10/2024

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VW camper
Bought our first VW camper through Crowther. Delighted with the van. The interior is very high spec and finished off beautifully. Collected from Crowther and driven back to Scotland. Steven and Gary at crowthers were very helpful and knowledgeable

Mark Gregory

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
27/09/2024

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Easy transition
Spot on thanks easy transaction 👍🏼

Nicola Gillan

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
24/09/2024

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Easy to deal with and great customer service
Bought my c class Mercedes from this place last week,
We were dealing with Gary, he was very transparent over the phone about the cars condition . 100% would recommend this garage, great customer service, well mannered staff that weren’t trying to force a sale on you. Overall extremely satisfied with the service I received

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David Gardener

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
11/09/2024

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Excellent
Very helpful ,great service from start to finish would definitely recommend

Ross Catton

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
02/09/2024

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VW T6.1 Camper.
Steve and Gary went above and beyond throught the process of buying my VW Camper. This is my first Camper and they made the process easy, explaining everything I need to know. From the moment I walked in and asked about the Campers to the sale and driving away with everything I needed to know. Highly Recommend. 5* service.

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Aidan Merry

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
18/08/2024

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Bought an Audi A7
Excellent customer service from Gary, resolving any issues and fast preparation for collection, picked up a spotless car and very happy

Anthony Wilcock

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
17/08/2024

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Excellent service
The guys at Crowther were very helpful and very knowledgeable about the car I purchased. My experience was great and my purchase was extremely quick and friendly. I would highly recommend.

Louise Notman

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
07/08/2024

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Excellent
I recently bought a car and dealt with Steve. I love my new car and the service I received was excellent . No hard sell and after service was also really good.

Ian Hall

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
28/07/2024

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Amazing Service
Great service. Will certainly use Crowther Lodge again

Ian Waterland

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
25/07/2024

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Pleasant and easy to deal with
First time I have bought a car without seeing and test driving due to distance from home but wanted to trust the process. Gary that I dealt with was very good, informative and helped to smooth the process so had confidence all was going to be ok. Deal was all in place to make one journey and pass on my vehicle and drive away in new vehicle. My new car was generally what I expected, looks great and accepting that there may be a few age related marks on a 4 year old car. However on returning home (my fault also) I found a large number of scuff marks on the body work in various places, thankfully I have managed to polish out the majority and look good, I don’t know why these were not done as part of the preparation as I was able to do them. There are a couple of areas touched up with the completely wrong shade of white that could have been picked up and done right? Not suggesting CROWTHER did this but really should have been re done. I now need to get these sorted at my cost. Finally the rear parcel roller shelf has liquid stains, again these will come off but why not done as part off prep? Otherwise car is good. Would I do the long distance/ blind purchase again, probably not but it wouldn’t stop me dealing with CROWTHER again as long as the above issues would be resolved going forward.

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Betty Couch

Su Opinión Importa
22/07/2024

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Yes We Will
Well, Hello there I'm looking for the advert like yours it sounds like you will do finance for me-
I am sure -so this is a Five star advert- you will get wealthy as everyone else says no

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George Allison

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
20/07/2024

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Outstanding!
We spent months searching for “the one” when we finally found her nothing was too much for these guys - they made us feel comfortable and helped us every step along the way- we feel that everyone at Crowthers went above and beyond arranging add ons on our new van answering numerous questions and always there with a smile - we would highly recommend Crowthers not just because they have some amazing vans but the guys really do make your dreams come true! A big thanks to everyone we’ve not stopped smiling since we collected our Scooby 2!

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Jake Gullon

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
05/07/2024

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Great dealership and very helpful
Good customer service and very helpful and pleasant.

Michael White

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
01/07/2024

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Profesional caring company
Very professional in the care and handling of the customers requirements.

David Dugdale

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
17/06/2024

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Bmw 320d tourer
Just purchased my new BMW from Tom and couldn’t be more happier with the whole experience, A few years and I’ll be back here for my next one ,Big thanks to Tom and all at Crowther lodge.

Andrew Richardson

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
24/05/2024

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Pleasant experience
Cannot thank Gary and Steve enough for their professional attitude. Very friendly service would highly recommended many thanks

Bill Paylor

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
19/05/2024

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Simple and friendly process to buy my car
A friendly and knowledgable team at Crowther Lodge.
They were open and honest and it relieved a lot of the stress of buying a secondhand car. I would use them again

Graham Kelly

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
14/05/2024

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Fantastic experience with this clmpany
I would highly recommend crowther lodge to any potential car or camper buyers. I found this company very honest and friendly to deal with.

They were good genuine people who made the car buying experience very easy and enjoyable. I would return here in the future.

Ella Mackenzie

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
10/05/2024

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Absolutely fantastic
Brilliant service. Was served by Steve. He was fantastic answered all my questions and made me feel at ease. Would definitely encourage people to buy from here.

Paul Smith

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
12/04/2024

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Disappointing
Really poor. Would not recommend to my worst enemy. If I could hand the car back I would. Once they have your money that’s the end of it. Tried to get £399 from me for AA cover, which they said was a discounted price, only to get it for £1 a month for 12 months from the AA!!! Then found 1 bolt missing from each wheel. No apology or anything considering that would fail a mot. Do not trust anything that comes out their mouths…shocking!!!

Danny Effard

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
12/04/2024

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Very helpful and fantastic camper
Everything was easy and friendly

David Parks

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
05/04/2024

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Amazing
I had such an amazing experience dealing with Gary and the team. Thank you for expediting my pick up of the car and saving our weekend after the breakdown of my old car. Truly stellar service!

Reginald Blennerhassett

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
04/04/2024

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Excellent service
Dealing with Gary and the team was a very pleasant experience especially as I was purchasing a van over the phone. Thank you

Harvey Marshall

Su Opinión Importa
22/02/2024

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Great experience.
Everyone I encountered at the garage was extremely friendly and helpful. They were all happy to answer any questions in detail in the office, over the phone and also during the test drive. Would recommend.

David Noble

Su Opinión Importa
08/02/2024

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Excellent service
Bought a BMW 4 series . Excellent service, no hard selling, great communication and very friendly. Would recommend this company and would certainly use again.

David Blackburn

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
02/02/2024

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Car
Spot on happy throughout the process very easy

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Rick Carson

Su Opinión Importa
31/01/2024

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Great, until there is an issue with the car
Bought a Porsche 911, reg RX08KJO from this company.
I reported issues with the car making it not fit for purpose and asked for a repair or refund under the Consumer Right Act 2015.

As I had spoken to Citizens Advice, Crowther Lodge refused to speak to me to get this sorted, and instead hid behind the services of Legal Solutions 4U with the purpose of getting out of repairing or refunding the car.

In the end I got all my money back, plus consequential costs, through the finance company, but Crowther Lodge only agreed to 'buy the car back' minus £300 for miles travelled.

The Long Version
Bore scoring is a very common problem with Porsche 911s
So as a condition of purchase I asked for a recent, clean bore score report.
They assured me it had been done, and was clear, but they had lost the paperwork.
I insisted I would not buy the car without, and they had the bore score done and supplied the paperwork and I bought the car.

DEFECTIVE RADIO
Very quickly I realised there was an intermittent issue with the radio which I reported and supplied a video to Crowther Lodge.
It often took me two emails to get one reply, and they refused to let me have the radio fixed closer to home and asked me to return the whole car some 3 hours drive to them.
This was until I said I would be rejecting the car if I had to return it, at which point they offered a postal repair service, which never materialised and the radio never got fixed.
They said the delay was because the manager was on holiday.

SLIPPING CLUTCH
Next I notice the clutch had started to slip.
I think this did happen on the test drive, but the salesman convinced me it was just me driving an unfamiliar car.
So I reported back to them, with video evidence and with a quote from my local garage asking to have it fixed here. Again they refused.
I tried to make arrangements to return the car, however they said this must be at my expense, which is against the CRA, and would also not reply to my email to arrange a date as they where now hiding behind LS4U.

When the car was eventually returned, they admitted there was evidence of clutch slip, they never proved it was caused by myself, but refused to pay for the repair, which under the CRA they must legally do one or the other.

BORE SCORE
Although Crowther Lodge said the engine did not have bore score, I had it checked out and it was reported to me that it did. I was given this in writing and with accompanying photographs of the issue.
I was assured by the very well respected Porsche specialist this was more bore scoring than would have happened in the time I owned the car, and I also contacted a professional witness who was willing to say this in court.
When the vehicle was finally returned Crowther Lodge said they had it inspected and there was no bore score.
I asked them for a copy of this new report and asked them to comment on the photographs I sent of the bore score.

They never send the report, they now changed their wording to "no bore score that would affect the value of the vehicle" and although they would not admit there was any bore score they offered half the money towards a £12,000 to have it fixed.

Or they would 'buy the car back' less £300 for mileage I'd covered.

When I refused this, they changed their wording back to "no evidence of bore score" and supplied the original pre-sale bore score report, not a new one.

OIL IN CYLINDERS
It was also reported to me, with pictures, that there was excess oil in the cylinders, possibly caused by bore score, bad piston rings or a number of other possible reasons.
Crowther Lodge never commented on this.

LEGAL SOLUTIONS 4U
There own reviews speak for themselves, and the type of clients who use them.

I got my full refund plus extra out of pocket costs back from the finance company I used.
But all Crowther Lodger ever refunded, sorry, bought back, from them was the value of the car minus the milage.

So this tactic worked for them, and they will do it to the next person who needs to return defective vehicle for a refund.

Roger Boreham

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
24/11/2023

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Excellent
Buying my audi from Crowther Lodge motor company was seamless thanks to Gary's professionalism.

James Brydon

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
23/11/2023

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Excellent
Excellent 5 star service from Steve from my initial enquiry to road test to vehicle collection

Edward Briggs

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
11/11/2023

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Friendly, Professional Service from Initial Enquiry through Pick Up and Beyond
Friendly patient response and dialogue with Steve over a part exchange process and purchase price of a Camper Van. Additional wind out awning requested and detachable tow bar, were all fitted within a week. Delighted with the van and the high quality conversion which puts more expensive conversions to shame. A thorough handover on pick up and a 3 year habitation warranty were welcomed. You don't take all the information in at the time so Steve and Gary are always available for follow up questions and mini 'How to videos' upon request. On pick up I noticed a crack in the rear tail light cluster and the bamboo table with an inappropriately fitted leg (on the wrong end of the table). Steve was on the phone to parts department and the Table manufacturer in my presence and replacements have turned up at my house within 3 days! Great service and I would thoroughly recommend the team at Crowther Campers from fair part exchange and a professional handover, with reassurance that if anything needs sorting afterwards they are responsive and deliver. Thanks guys I love my camper

Ed

Kim Lamb

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
11/11/2023

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Quick and efficient sale
Excellent communication prior to seeing the car. Car was ready for us to drive away on first visit. Steve was really helpful and the purchase and handover was really easy. Great service! Thank you

John Thompson

Su Opinión Importa
23/10/2023

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Staff extremely helpful land friendly.
Bought a car from this garage. Found the sales team very helpful from start to finish.

Dene Nicholls

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
21/09/2023

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Great experience
Gary and the team were very good
The car was what I wanted so everything went accordingly

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Rob Helm

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
18/09/2023

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First time campers ,great experience!
After spending weeks looking for our first VW CAMPERVAN we found Crowther Campers. We saw what we wanted pretty much straight away, Steve was very helpful and at no time did we feel under pressure to buy. In fact he told us to have a good think before we committed! Gary was also helpful when we rang in the week to confirm we wanted to buy.Aftercare has been excellent as well. Would definitely recommend Crowther campers and we’ll be back in a few years to upgrade .

Dene Nicholls

CLIENTE VERIFICADO
Opinión recogida en colaboración con esta empresa

Su Opinión Importa
13/09/2023

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Smooth transaction
Found perfect car was after.
Reasonable price.
Gary was awesome through whole thing.
Only annoying part for me was £150 mand fee and you don’t really get much for it. Most garages give same for free/in with price of car. Was hoping for enough fuel to least get home but had go straight to petrol station.

Acerca de…

Crowther Lodge Motor Company

Park Road,
Felling Bypass,
Gateshead, Tyne and Wear, NE83HL

01914901734

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Calificación global: 5

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Calificación global: 4.8

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Calificación global: 4.7

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Calificación global: 4.5

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Introducción	Welcome to Crowther Lodge Motor Company. We are a prestige used car specialist, offering knowledge and experience on a wide range of vehicles.
Descripción	Based in Newcastle, Tyne and Wear, Crowther Lodge provides an independent service for both private and commercial customers. With over 25 years experience in the motor trade and extensive main dealer contact we are able to supply excellent specialist and prestige used vehicles at low prices direct to you. We have a fantastic amount of experience and knowledge within the motor trade and with our local contacts we are able to offer you the right car at the right price. We consider ourselves the specialist choice for all your used car needs.
Actividades principales	Car Dealer, Used Car Dealer

Servicios & Productos	Used Car Sales Used Car Finance Used Car Part-Exchange MOT & Service Customer Protect Warranty New Alloys and Tyres
Se aceptan las Tarjetas de crédito	Sí

Días	Abierto desde	Abierto hasta
Lunes	9:00 AM	6:00 PM
Martes	9:00 AM	6:00 PM
Miércoles	9:00 AM	6:00 PM
Jueves	9:00 AM	6:00 PM
Viernes	9:00 AM	6:00 PM
Sábado	9:00 AM	5:30 PM
Domingo	11:00 AM	3:30 PM